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Activating & Deactivating Users

How to manage user access for people who join or leave your organization.

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Written by Kevin Sun

When team members transition roles or leave your organization, you can deactivate their accounts to maintain secure and accurate access.

Steps

  1. Navigate to Settings → Team.

  2. Find the user whose access you want to update.

  3. Click the three vertical dots next to the team member.

  4. Select Activate or Deactivate.

The three-dot menu also lets you change a user's role. Depending on their current permission level, you may see options such as "Promote to Group Admin," "Downgrade to Group Admin," and "Downgrade to standard." For users with a pending invitation, the same menu offers "Resend invite" and "Remove invite." Role changes are not limited to Admin and Standard.

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